Financial Assistance and Billing Policies

Financial Assistance

Rock Regional Hospital’s Financial Assistance Program is available to qualifying patients who are unable to pay for Medically Necessary Care. Rock Regional Hospital is dedicated to administering its Financial Assistance Program in a fair, consistent, and objective manner, respecting the dignity of each patient served. The program will be administered in a way that seeks to allocate financial resources in a manner that maximizes the benefit received by the communities served by Rock Regional Hospital. No patient will be denied financial assistance because of their race, religion, or national origin or any other basis prohibited by law.

Billing and Collections

The Patient Billing and Collection Policy provides general guidelines for patient billing and collecting payment for services. The purpose is to assure reasonable collection of accounts from all appropriate sources and to recognize at the earliest point possible when an individual requires assistance or that an account may qualify for Medical Assistance. The policy is intended to achieve Rock Regional Hospital compliance with applicable State and Federal requirements, including those of the Fair Debt Collection Practices Act.

Please click to download the forms below.